Senior Care - Who Will You Call In Case Of Emergency?

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posted by Ryan Whittington on August 08, 2011

By: Michelle Groves

During these hot summer days, it’s important to avoid the heat by staying in an air-conditioned environment and drinking plenty of water. Ice helps to keep our drinks cold and our bodies hydrated, but there is another kind of ice that can help individuals during an emergency situation. By programming “ICE,” or “In Case of Emergency” contacts in your cell phone, it can help save your life by storing crucial information for first responders.

If an accident or injury takes place, and you are unable to respond to emergency personnel, the paramedics are trained to look at the contacts in your cell phone for phone numbers listed under the acronym “ICE.” These are the individuals you choose as your emergency contacts who paramedics can call for your medical information and history.

To program ICE contacts into your cell phone, simply type in the letters ICE and then follow it with the person’s name, such as “ICE Sheila.” Be sure to let the individual know they are your emergency contact and ask them what number to save that is the best way to get a hold of them. While the cell phone number is the most common because people usually have their mobile devices with them, it’s a good idea to ask. It’s also recommended to include multiple ICE contacts in your device just in case someone is not available to take the call.

Other Things to Consider When Choosing an ICE Contact:

  • Your ICE contact should have some knowledge of your medical conditions so they know what to tell the paramedics.
  • They should be aware of your allergies, current medications and insurance information.
  • ICE contacts should live nearby in case they need to be onsite to provide further assistance. 

Cell phones can be a convenient way to keep in touch with family and friends, but they also provide a sense of security for seniors. Cell phones can be a lifeline, and ICE contacts are just another tool that they can offer. If you need help programming ICE contacts into your cell phone, our associates are here to help you. Feel free to stop by one of the 34 U.S. Cellular retail locations in the St. Louis area to learn more about ICE contacts and how mobile devices can help make your life easier and more organized.

Michelle Groves is U.S. Cellular’s director of sales in the St. Louis area. U.S. Cellular is a national wireless carrier with 34 retail locations in the St. Louis Region. The Chicago-based carrier has a strong line-up of cutting-edge devices that are all backed by its high-speed nationwide network that has the highest call quality of any national carrier. U.S. Cellular was recently named a J.D. Power Associates 2011 Customer Service Champion and received PC Magazine’s 2011 Readers’ Choice Award. To learn more about U.S. Cellular, visit one of its retail stores or You can also check out U.S. Cellular on, and

For more information on how seniors and the elderly can be prepared for emergencies, visit the website. Seniors Home Care provides senior care services to the St. Louis area.  For more information please contact SHC.

Post Tags

Advocacy and Education and Safety
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